About us
Executive Summary
The Administrative Services Department is an initiative to strengthen and enhance the administrative services among admin departments and for the rest of the university. In this regards, this report will highlight the department’s strategic growth, the services it intends to offer, its direct customers, and the benefits they would reap from its services.
Vision
The Administrative Services Departments aspires to become a role model for driving high quality, customer focused services at the University.
Mission
The Administrative Services Departments shall foster an environment of effective workplace by providing high quality support services that serve administrative departments' daily and long-term operations, internally and externally.
Values
- Accountability: An obligation and willingness to accept responsibility for actions and outcomes.
- Adaptability: Recognition and acceptance that priorities, goals and processes are subject to change as circumstances require and an ability to restructure operations as needed to comply with funding availability.
- Continuous Improvement: The desire and ability of employees to develop and incorporate ways for improving themselves.
- Excellence: Continuous and unwavering dedication towards accepting, conducting and completing assignments in a timely, accurate and professional manner.
- Innovativeness: Developing and implementing new ideas to improve services in all areas.
- Integrity: Being fair, honest and open and doing the right thing regardless of the consequences.
- Professionalism: Consistently performing at a high standard while being reliable and positive.
- Service: Performing exceptional duties or work for QU staff in a timely, professional, knowledgeable, and courteous manner.
- Teamwork: The ability to work together towards a common vision or goal.
Objectives
The Administrative Services Department is an initiative to strengthen and enhance the administrative services among admin departments and for the rest of the university
Department Main Key Performance Area:
- Effective administrative departmental communication externally and internally
- Business Processes Enhancements
- Effective cross-departmental projects’ management
- Promote service oriented culture
- Administrative Strategic Alignment
