Services
We have a limited set of user-facing services, including:
- Firewall policy change requests
- VPN access requests
- Special web, email and shared folder access requests
- Security assessments for departmental computing systems
Many of our additional services are not immediately visible to the end user. They include:
- Security policies documentation and review
- Information risk assessment
- Information security awareness training.
- Scanning systems and services for vulnerabilities and providing remediation plans through periodic and on-demand vulnerability assessment/penetration testing (VA/PT) exercises
- Security consulting services
- Digital certificate management
- Security incident response
Our team works very closely with other ITS teams to:
- Install and manage anti-virus/anti-malware software on faculty and staff computers.
- Review and audit network-based security tools such as firewalls, Intrusion Prevention Systems (IPS), URL/Web Filtering, VPN for accessing restricted QU resources from off-campus.
- Review and validate system and service components from a security standpoint.
- Interface with vendors and suppliers to ensure that QU’s security policy is considered and integrated into their offerings.
Contact us if you are interested in having private security awareness sessions for your department or unit or if you have any other specific needs related to information security.
